Blog

Our blog provides timely information on alarm monitoring, video monitoring, and emerging trends in security technologies

Electronic Signatures Improve Efficiency

Electronic Signatures Improve Efficiency

Electronic Signatures Improve Efficiency – With advancements in mobile technology and cloud computing, many businesses have committed to moving to paperless solutions for most aspects of their daily operations. Although a paperless office is the ultimate goal, many...

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Embrace Software Change With These Helpful Tips

Embrace Software Change With These Helpful Tips

Embrace Software Change With These Helpful Tips - Help Your Organization Embrace Software Change with These Tips – We've all heard the famous quote, "change is the only constant in life." But for anyone trying to adapt to something new, that sentiment is easier said...

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Improve Central Station Performance with Data

Improve Central Station Performance with Data

Improve Central Station Performance with Data – Unless you work in a technical field or love math, terms like data and analysis can be intimidating. But data doesn’t have to be complicated! In fact, it can even be a considerable advantage in the world of alarm...

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Business Success Post COVID19

Business Success Post COVID19

Business Success Post COVID19 – No matter your industry or location, there is no escaping the impact the COVID19 pandemic has had on our lives, both personally and professionally. Global events like a pandemic don't simply produce short-lived changes; they lead to...

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Plan Ahead for a Safe and Worry-Free Summer Vacation

Plan Ahead for a Safe and Worry-Free Summer Vacation

Plan Ahead for a Safe and Worry-Free Summer Vacation – The summer vacation season is finally here, which means millions of Americans will be hitting the road after the pandemic put a pause on non-essential travel for over a year. But with travel expected to surge and...

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Solving Central Station Telecom Challenges with IPtelX

Solving Central Station Telecom Challenges with IPtelX

Solving Central Station Telecom Challenges with IPtelX - With complicated routing and a wide variety of equipment that delivers information from a subscriber’s premises to an operator’s screen, there are many telecom challenges that central stations must address to...

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Why Your Central Station Needs a Customer Portal

Why Your Central Station Needs a Customer Portal

Why Your Central Station Needs a Customer Portal – With a rise in smart DIY monitoring technology giving users more control over their home security systems, central stations are looking for new tools to deliver higher quality customer experiences. One of the most...

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Virtual Doorman and Concierge Solutions

Virtual Doorman and Concierge Solutions

Essential Virtual Doorman and Concierge Solutions – It may sound like something out of a science fiction movie, but virtual doorman and concierge solutions are among the fastest-growing sectors in virtual security today. Although the features and benefits vary...

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During A Crisis Stay Connected To Your Clients – Tips

During A Crisis Stay Connected To Your Clients – Tips

During A Crisis Stay Connected To Your Clients With These Tips - From the coronavirus pandemic to record-breaking natural disasters, the last 18 months have been one of the most challenging periods for call centers and support teams in fields as diverse as emergency...

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Unified Versus Integrated Platforms What’s the Difference?

Unified Versus Integrated Platforms What’s the Difference?

Unified Versus Integrated Platforms What’s the Difference? – The terms unified and integrated are often used interchangeably in the world of software. However, it’s critical for central stations and professionals in the security industry to understand the differences...

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Improve Customer Retention With These Effective Strategies

Improve Customer Retention With These Effective Strategies

Effective Strategies to Improve Customer Retention – When it comes to business growth strategies, so much attention is placed on acquiring new customers that businesses often overlook the importance of retaining the ones they already have. But there are many reasons...

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Field Service Technicians Setting Them Up For Success

Field Service Technicians Setting Them Up For Success

Set Your Field Service Technicians Up for Success in 5 Simple Steps – If you're in a service-oriented industry, you know that field technicians play a significant role in the success of your business. After all, they not only manage on-site installations and repairs,...

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Working Remotely Tips Using Your Mobile Devices

Working Remotely Tips Using Your Mobile Devices

Working Remotely Tips Using Your Mobile Devices – The new “working from home economy,” which is likely to endure long past the COVID-19 pandemic, has posed many new challenges for employers and their teams. From maintaining productivity to staying connected to...

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Why Matrix Interactive is the Best Choice

Why Matrix Interactive is the Best Choice

Why Matrix Interactive is the Best Choice Why Matrix Interactive is the Best Choice - When we set out to relaunch the New DICE, one thing was essential: to broaden our reputation as an innovator in alarm monitoring and security technology. Always on the cutting edge...

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Getting the Most Out of Software Demos

Getting the Most Out of Software Demos

Getting the Most Out of Software Demos – Live virtual software demos are a worthwhile resource when shopping for new business software. Not only are you able to see the product you’re considering in action, but you also have one-on-one access to a product specialist...

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AI the Future of Monitoring Services

AI the Future of Monitoring Services

AI the Future of Monitoring Services - The rapid growth of Artificial Intelligence is leading to new opportunities in remote security monitoring. Nothing has been more promising than the rapid development and effectiveness of artificial intelligence (AI) monitoring...

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Cloud-Based Software Solutions 5 Reason To Switch

Cloud-Based Software Solutions 5 Reason To Switch

Whether you are working from home, the office, or in the field, there is no doubt that all-in-one business management software is one of the best solutions to improve your daily processes and increase productivity during this unprecedented time and well into the future.

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Cybersecurity Trends November 2020

Cybersecurity Trends November 2020

Cybersecurity Trends November 2020 – With new technology and more people working online than ever before, our risk for cyberthreats is at an all-time high. Hackers are notorious for modifying their tactics to get past the latest security measures, so it’s becoming increasingly important for businesses to understand the latest cybersecurity trends and countermeasures.

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5 Cybersecurity Tips to Keep Your Workplace Safe

5 Cybersecurity Tips to Keep Your Workplace Safe

October is National Cybersecurity Awareness Month, a collaboration between the Cybersecurity and Infrastructure Security Agency (CISA) and numerous public and private partners committed to helping all Americans stay safe and secure online. This year’s theme, “Do Your Part. #BeCyberSmart,” urges individuals and businesses to take proactive steps to enhance cybersecurity and protect their information online.

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The New DICE Corporation Website

The New DICE Corporation Website

Welcome to The New DICE Corporation website. After many months of hard work and dedication from our team at DICE Corporation, we are pleased to announce the launch of our all-new website: dicecorp.com.   Completely redesigned, this new resource features a clean...

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Changing the Game for Thousands of Central Stations

Changing the Game for Thousands of Central Stations

Changing the Game for Thousands of Central Stations an Interview with Cliff Dice, president, CEO, and founder of DICE Corporation. With the prevalence of do-it-yourself home monitoring, extreme weather events, and the COVID-19 pandemic, choosing the right alarm,...

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The Future of Video Services

The Future of Video Services

What does the future of video services hold? So much has changed since I led OzVision in the early 2000s. We introduced video as a service with RMR and helped set video standards within the alarm monitoring industry. In these early days, videos were sent to the...

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