What does the future of video services hold? So much has changed since I led OzVision in the early 2000s. We introduced video as a service with RMR and helped set video standards within the alarm monitoring industry.
In these early days, videos were sent to the central station to verify the alarms and to end-users who could also receive them on their phones. They would click on an email and see the video. The platform used dialup. Initially, there was a heavy push against using video services at an alarm central station.
I am so grateful to see how far we have come. Video is much more accepted, and most, if not all central stations, offer various video services to their dealers. That was my vision then. My vision for tomorrow takes it several steps further.
Here are some of my “predictions” and what I see for the future.
We have gotten to the point where there is an overabundance of cameras and recorded video. In some ways, it has become a bit overwhelming for central station operators and security directors.
That’s why I see a higher rise in Artificial Intelligence (AI) and deep learning, enabling video surveillance systems to ‘learn’ what a potential threat looks like and how to respond. AI will understand what typical activity in a scene looks like and then detect and flag unusual events: This adds a new level of automation to monitoring and surveillance.
AI and Searches
Another aspect will be the AI video search engine. Similar to a Google search, AI video searches will help operators quickly locate a specific person or vehicle of interest across all cameras and recorded video seconds.
The Bottom Line
Artificial Intelligence, machine learning, and analytics will provide an efficiency beyond what we know today. Based on identifying patterns and distinguishing certain conditions, including face recognition, the information will be successfully routed to better secure people and facilities. The system will know whether to transmit the video to the operator in a central station, the event management dispatcher, the end-user, or just archive it.
New technologies are coming to the market every day, and we are just touching the tip of the iceberg. Follow our blog to learn more about interactive technologies and how AI will affect alarm monitoring, video monitoring, and the security services industry.