The only true unified automation platform that includes interactive audio, video, and advanced video analytic technology
Monitoring and Event Management Solutions
Handle alarms and unique events, view surveillance footage as it happens, and simplify call center workflow.
Run your central station with a simple, affordable, and efficient alarm and event management solution.
Take advantage of the latest technology with smart, integrated video, AI, and analytics remote monitoring tools.
Interact with patients using custom workflows, escalate calls to specialists, record calls for billing accuracy, and more.
Integrate security apps or devices and control them using one interface with our Physical Security Information Management platform.
Matrix PERS Alert
Provide seniors, lone workers, and more with remote communications tools for location viewing, two-way voice, and more.
Power PSAPs of all sizes with configurable solutions that provide critical information for public safety.
Matrix Call Center
Combine our embedded iPBX solution with your call center software to view caller information with interactive screen pops.
Handle alarms, view video, and simplify customer interactions with advanced automation software
With a user-friendly interface, simple customization features, and the ability to work from any device without downloading software, the Matrix Alarms and Event Management all-in-one platform delivers seamless, reliable solutions that moves the monitoring industry forward. Whether you’re a central station or alarm monitoring center supporting critical event management with Matrix Alarms or a health system call center using Matrix Triage to interact with patients, you’re equipped with responsive and reliable tools to handle any customer interaction.