Telecom is one of the most important aspects of any business. Whether you’re sending and receiving critical alarm signals or choosing a PBX for your company, telecom is often the first line of communication between you and those you need to reach most. That’s why DICE Corporation developed a complete telecom system tailored to the alarm industry, integrating our iPBX business telephone system and IPtelX, a revolutionary telecommunications provider specializing in clean communications with our Matrix software system, streamlining your entire organization.
We consolidate your entire system, eliminating the complexity of working with multiple services and give you the piece of mind knowing you are backed by a provider who understands the needs of you and your customers.
IPtelX is a complete telecom service provider offering 800-number service, SMS capability, inbound/outbound voice, and more.
Avoid network inequalities with our superior crystal-clear voice network. IPtelX provides telecommunications services to all industries, specializing in delicate alarm signals.
No need to replace your current system. IPtelX works with legacy alarm panels, allowing you to save by keeping your existing equipment.
We use innovative UL Listed technology like cloud-based redundancies and channel banks designed to reduce VoIP communications issues.
Our customer support representatives are available 24/7 with real solutions unmatched by our competitors.
Simplify your business telephone system with iPBX. Fully integrated with our Matrix software, iPBX enables your alarm center to process and manage all of your calls – no matter the rate or load. iPBX features industry-leading tools like our advanced channel banking system, auto dialing, PERS processing, and quality assurance archives. Integrate Matrix iPBX functionality with your own PBX through our SIP device gateway.
Connect to anyone, anytime with iPBX.
iPBX is fully integrated with our Matrix software, providing inbound and outbound call distribution and easy to use tools such as call routing, Interactive Voice Response (IVR), and reporting features.
Guarantee all calls are communicating accurately from alarm panels or communications devices with our advanced channel banking.
Handle low priority alarms, notifications, and events with our Interactive Voice Response (IVR) automated operator system.
Screen pops allow users to easily view important account information on one screen.
Search archives for specific calls, perform quality checks, or use recordings as training tools.
Request a customized demonstration with one of our product specialists and learn how DICE’s award-winning services can work for you. Whether you’re looking for a new telecom solution or are interesting in our industry-leading cloud hosting center, we’re confident you’ll find the solution to best fit the needs of your business. Our representatives will discuss your business goals and objectives, answering questions and walking you through how DICE can help you achieve your goals.
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